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Destinations	Hong Kong (Travelers)
Pick up and Return Points	Hotel Lobby (Concierge)
Pick-up Procedure	Pick up the stroller in concierge. Send message to us by instant messaging software.
Return Procedure	Pack and leave the stroller in concierge. Put the detail on contact person. Send message to us by instant messaging software. We will send delivery team to pick it up.
Stroller Model	Babyzen Yoyo
Payment Methods	Prepay with Credit Card / Alipay

Step 1 : Login / Create a new account

Step 2 : Reserve the stroller and fill in the form (remember to provide the name for hotel booking, otherwise we cannot deliver to yours)

Step 3 : Wait for our confirmation and payment notice

Step 4 : Check the invoice from the email from Babylimos Payment Services, and pay the rental and deposit with your credit card

Step 5 : Stay tuned to our order status update

Step 6 : Pick up the stroller from the concierge

Step 7 : Check and unfold the stroller, and enjoy with your kids

[Please refer to the use of the stroller]

Step 8: After enjoying the services, fold the stroller and keep it in the concierge with

Step 9: Use instant messaging software to let us know the stroller were kept

Step 10: Our team will check the stroller and return the deposit to your credit card account for after 7 or more business days of services completed.

Hong Kong Local Resident means the family lives in Hong Kong and depart from Hong Kong, who can pick up and return in the MTR stations.

Destinations	Hong Kong (Local Resident Only)
Pick up and Return Points	MTR Stations
Pick-up Procedure	Wait at the MTR station
Return Procedure	Wait at the MTR station
Stroller Model	Babyzen Yoyo
Payment Methods	Cash on Delivery

Step 1 : Login / Create a new account

Step 2 : Reserve the stroller and fill in the form

Step 3 : Wait for our confirmation

Step 4 : Stay tuned to our order status update

Step 5 : Arrive ontime at the MTR station or agreed location

Step 6 : Pay the rental and deposit to our team

Step 7 : Check and unfold the stroller, and enjoy with your kids

[Please refer to the use of the stroller]

Step 8: Arrive ontime at the MTR station or agreed location

Step 9: Our team will check the stroller and return the deposit

We offer the pick up services to Taipei TaoYuan International Airport (TPE)

Destinations	Taipei
Pick up and Return Points	Taoyuan International Airport (TPE)
Pick-up Procedure	Wait at the airport
Return Procedure	Wait at the airport
Stroller Model	Babyzen Yoyo
Payment Methods	Prepay with Credit Card

Step 1 : Login / Create a new account

Step 2 : Reserve the stroller and fill in the form

Step 3 : Wait for our confirmation and payment notice

Step 4 : Check the invoice from the email from Babylimos Payment Services, and pay the rental and deposit with your credit card.

Step 5 : Print out the invoice. Stay tuned to our order status update

Step 6 : Arrive at the airport and pick up at the arrival hall

Step 7 : Show the invoice to our local partners and pick up the stroller

Step 8 : Check and unfold the stroller, and enjoy with your kids

[Please refer to the use of the stroller] Step 9: Prepare buffer time and return the stroller at the departure hall

Step 10: Our team will check the stroller and return the deposit for around 7 or more business days to your credit card normally

We offer the stroller rental and delivery services to the hotel within the city.

Destinations	Beijing	Vietnam
Pick up and Return Points	Hotel Lobby (Concierge)
Pick-up Procedure	Pick up the stroller in concierge. Send message to us by email or instant messaging software.
Return Procedure	Pack and leave the stroller in concierge. Put the detail on contact person. Send message to us by email or instant messaging software. We will send delivery team to pick it up.
Stroller Model	Babyzen Yoyo	GoodBaby Pockit
Payment Methods	Prepay with Credit Card

Step 1 : Login / Create a new account

Step 2 : Reserve the stroller and fill in the form (remember to provide the name for hotel booking, otherwise we cannot deliver to yours)

Step 3 : Wait for our confirmation and payment notice

Step 4 : Check the invoice from the email from Babylimos Payment Services, and pay the rental and deposit with your credit card

Step 5 : Stay tuned to our order status update

Step 6 : Pick up the stroller from the concierge

Step 7 : Check and unfold the stroller, and enjoy with your kids

[Please refer to the use of the stroller]

Step 8 : After enjoying the services, fold the stroller

Step 9 : [ATTENTION] Request and Pay for delivery service from the hotel (delivery details including attn, tel, address will be sent out on a separate email).

Step 10 : Whatsapp/ email us the copy of the receipt of the delivery order

Step 11 : Our team will check the stroller and return the deposit to your credit card for around 7 or more business days normally

You can pay in HKD only.

1) When you get confirmed for the booking by Babylimos, you will receive a email titled “New invoice XXXXXX from Babylimos Payment Service.”

2) There will be a hyperlink which redirects to the invoice page

3) Please click “PAY” to complete the payment

4) There will be another email titled “Payment Received” to confirm the payment

5) The refund of deposit will normally settled in 7 or more business days after completing the serivces

1) When you get confirmed for the booking by Babylimos, please follow the date and time to meet our staff

2) Pay the rental and deposit to the team, and use the stroller

3) After returning t he stroller, the team will refund the deposit when the service completed

1. Login, and click “my orders”
2. Find out the order
3. Click cancel (Please notice the cancellation policy which you might not get full refund)

Cancellation Policy
• 100 % of the rental fee is refunded if the order canceled 10 days prior to the scheduled day.
• 70% of the rental fee is refunded if the order canceled 2 to 9 days prior to the scheduled day.
• 50% of the rental fee is refunded on or 1 day prior to the scheduled day.

The purpose of the security deposit is to maintain a good condition of the rental items to all the customers and to protect the asset of the company. The security deposit will be refunded once we have checked the items with good condition (normal usage will not cost any deduction on the security deposit, e.g. normal scratches, or minor dirtiness on the seat cover etc). Please contact us if you have any questions on it.

If you lose or damage the stroller or other rental items, you will need to pay for the penalty, please refer to the following list. After deducting the penalties, the remain deposit will be refunded.

Items	Price
Lost of YOYO 0+	HKD 5,000
Lost of YOYO 6+ 3rd Generation Stroller	HKD 4,200
Lost of YOYO 6+ 2nd Generation Stroller	HKD 4,200
Lost of POCKIT	HKD 2,000
Lost or Damage of cushion, sun shield	HKD 650
Lost or Damage of stroller travel storage bag	HKD 400
Lost or Damage of rain cover (including storage bag)	HKD 350
Lost or Damage of stroller storage bag	HKD 300
Lost or Damage of handlebar cover	HKD 100
Lost or Damage of the hook on the handlebar	HKD 50
Damage of the YOYO Stroller/ POCKIT Stroller	Quotation from the repair centre

BABYZEN YOYO has a length and width of 44 x 18 x 52 cm, weight <7 Kg,
POCKIT has a length and width of 30 x 18 x 35cm, weight < 4.5 kg

which in line with the provisions of the airline baggage requirements:
• unilateral length and width of the sum of not more than 115 cm,
• weighs no more than 7 kg.

Theoretically can be regarded as carry-on baggage on the plane, but the airline has the final decision. Based on experience, the general airline through the description and admission demonstration is allowed to enter the cabin. If you are not allowed to bring the stroller to the cabin, please take it to the boarding bridge and pass the stroller to the flight attendant.

In the case of being forced to shipped as luggage, please inform the air service personnel to mark as "fragile" items to avoid damage to the stroller.
In addition, after collecting the stroller from the luggage bridge, the renter/ hirer is obliged to check whether the body is abnormal/ damage immediately, if any damages, he/she will need to report to the airline to facilitate further maintenance or compensation matters before leaving the airport.

	BABYZEN YOYO	POCKIT
Demo Video (reference only)
Unfolding Instructions (reference only)	Babyzen Yoyo 6+ Babyzen Yoyo 0+	Pockit
Folding Instructions (reference only)	Babyzen Yoyo 6+ Babyzen Yoyo 0+	Pockit
User Guide (reference only)	Babyzen Yoyo 6+ (10MB) Babyzen Yoyo 0+ (10MB) Topic including: • Unfold the stroller • Fold the stroller • Buckle up • Seat Adjustment • Brakes • Rain Cover	Pockit (1MB) Topic including: • Unfold the stroller • Fold the stroller • Buckle up • Seat Adjustment • Brakes

Resources from www.babyzen.com and www.gb-online.com

For the collection of the child's birthday, we would like to calculate the age of the child and help to select the suitable model of the stroller. For the collection of the Instant Messaging Tools information, it is necessary to communicate on the details of the services and the delivery information. If we cannot reach you, we might regard as the termination of the services, please make sure the Instant Messaging Tool works.

Customers must agree to "Rental Services Agreement" before using any of the products provided. The "Rental Services Agreement" is only available in English. For other languages translation and / or other inquiries, please email to babylimosweb@gmail.com

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